Quick SupportA computer shop, run by someone who only ever wanted to run one.
Ed's PCs has been trading for 30 years. It started in Capalaba — the first computer shop in the Redlands — and ran there for 10 years. The Victoria Point workshop has been open 20 years and Alexandra Hills 15,The Alexandra Hills workshop has been open 15 years and Victoria Point 20, and the same owner has been behind the counter for 18. We're independent, we're local, and we're still here.
- 30years
- as Ed's PCs
- 20years
- at Victoria Point
- 15years
- at Alexandra Hills
- 50,000+
- devices repaired
- 1000+
- gaming PCs built
- 956
- Google reviews
What We Actually Do
Most of it is repair — computers, laptops, phones, tablets, consoles and the occasional thing nobody else would take on. Both stores have full technical workshops with Microsoft and Intel certified technicians, and we hold an extensive range of parts in stock so the majority of jobs don't sit waiting on an order.
The rest is the stuff that surprises people. We run a laser engraver, so we do security marking and personalisation. We convert old VHS, camcorder tapes and film reels to digital before they degrade past saving. We print ID and membership cards. We clean corroded circuit boards ultrasonically and bring back equipment that looked finished. We write insurance reports. And we build gaming PCs to a standard that takes considerably longer than throwing parts in a case.
None of that was findable on our old website — and after years of the rest of the business moving faster than the site describing it, this one is finally caught up.
The Two Workshops
Both fully equipped, both staffed by technicians. The person you hand your device to is the person who works on it.
Victoria Point
Managed by Joshua Johnson
2-34 Bunker Road, Victoria Point QLD 4165
Alexandra Hills
Managed by Daniel Schmidt
71 Cambridge Drive, Alexandra Hills QLD 4161
Recognised Locally
Both stores have won at the Redland Retail Awards — voted for by the community we serve.
- 2015
Young Entrepreneur of the Year
Redlands Business Excellence Awards — won by Brett, the owner, who is still the person building machines on the bench.
- 2014
Redland Retail Awards — Sound, Electrical, Computers or Communication
Category winner, our Alexandra Hills store — judged against every retailer in the category, not just computer shops.
- 2017
Redland Retail Awards — IT/Computers or Telecommunications
Category winner again, our Alexandra Hills store.
- 2014 & 2017
Customer Service Excellence — Daniel Schmidt
Redland Retail Awards, won twice by Daniel, who manages Alexandra Hills: Excellence in Customer Service in 2014 and Customer Service Excellence in 2017.
Plus wins and nominations across the years at both stores, and at our former Capalaba shop. The full list, with our accreditations.
How We Work
You Get a Price Before We Start
Every job begins with a diagnosis, and nothing goes further without your say-so. If additional parts or labour turn out to be needed, you hear about it first.
We'll Tell You Not to Bother
If a machine isn't worth repairing, we say so. The diagnosis exists so you can decide on real information — and if replacing is the better spend, we move your data across.
Nobody Builds Until They're Trained
Custom machines are built to one standard by someone trained and signed off to hit it, at either store. That's a deliberate rule, and it's why they all look the same regardless of who assembled them.
Parts Are Held in Stock
An extensive range at both stores, so most repairs don't wait on an order. Specialty parts are typically two to three days.
Loan Phones While You Wait
If a phone repair has to stay with us overnight, we'll lend you a smartphone so you're not cut off.
Remote Support When You Can't Get In
A lot of software problems can be sorted over the internet without you leaving the house, from $39.
Beyond Repairs
The equipment in our workshops does considerably more than fix laptops.
- Retro to Digital ConversionTapes, film and records converted before they degrade
- Laser EngravingSecurity marking, personalisation, gifts and signage
- Insurance Claims & ReportsWritten assessments accepted by insurers
- Custom Built ComputersGaming rigs built to a standard, not thrown together
- Accessibility Tech & Custom DevicesCustom devices and adaptive tech for people with disability — NDIS self- and plan-managed participants welcome, Australia-wide
- Ultrasonic CleaningCorrosion and residue removed from circuit boards
- Printing & ID CardsStaff passes, membership and access cards, plus counter printing
- Remote ControlsCar key remotes repaired; TV and media remotes stocked for most brands
- AI for Business & HomeAI consultation, setup and locally hosted AI servers
- Security Cameras & Smart HomeCCTV, smart-home cameras, detectors, gate controllers and antenna work, installed by licensed cablers
- Microsoft 365 & Business EmailMicrosoft 365 licences and hosted Exchange email for business
- On-Site & Remote SupportOn-site installs, deliveries and call-outs, remote support, and honest advice about which one you actually want
Who We Look After
Customers come to us from across the Redlands and the bay islands — Victoria Point, Alexandra Hills, Birkdale, Capalaba, Cleveland, Mount Cotton, Ormiston, Redland Bay, Sheldon, Thorneside, Thornlands, Wellington Point, Amity Point, Coochiemudlo Island, Dunwich, Karragarra Island, Lamb Island, Macleay Island, North Stradbroke Island, Point Lookout and Russell Island.
If you're coming across on the ferry, ring ahead on 1300 0 EDS PCS and we'll make sure the right parts are here before you make the trip.
Ed's PCs Elsewhere
Independently owned Ed's PCs stores outside the Redlands — different owners, same name.
- Ed's PCs ToombulNundah, QLD · 07 3630 4414
- Ed's PCs RedcliffeRedcliffe, QLD · 07 3889 5554
Get in Touch
Not after a quote — just want to ask something, run a business idea past us, or tell us how we did? This goes straight to the store you pick. For repair pricing, the quote form asks better questions.
Got it — thanks.
Your message is with the store, and someone will come back to you — usually the same or next business day.
Got something that needs looking at?
Bring it in — no appointment needed — or tell us what it's doing and we'll come back with a quote.