Downloads
The things we end up sending people links to every week. Everything here goes straight to the maker's own website — we don't host copies.
Ed's PCs Quick Support
Lets us connect to your computer over the internet and sort things out while you watch. Nothing to install, and access ends the moment you close the window.
Version 1.4.9 · all devices
Why we link out instead of hosting these
A copy of an installer sitting on our server stops getting security updates the day we upload it — and "helpful download sites" are one of the more common ways people end up with malware. Every link below goes to the software maker's own website, so you always get the current, properly signed file. If one ever looks wrong, tell us.
The essentials
Every computer that comes through our workshop gets these installed free, along with our Quick Support icon on the desktop — so you're never stuck unable to open a file, play a video, or reach us. If you're setting up a machine yourself, here's the same kit.
Google Chrome
The browser most people are already used to.
Windows · Mac
Mozilla Firefox
Independent browser with strong privacy defaults.
Windows · Mac
Worth having a second browser installed — not every website behaves on every browser, and switching beats fighting.
7-Zip
Opens zip, rar, 7z and most other compressed files.
Windows
Free, no nag screens, no bundled extras. Better than the paid alternatives.
VLC Media Player
Plays essentially any video or audio file you throw at it — no codec hunting.
Windows · Mac
Adobe Acrobat Reader
Opens PDFs. The official one, not a lookalike.
Windows · Mac
Untick the bundled extras on the download page before you click through.
Antivirus & internet security
We recommend a well-known, quality antivirus — and never a free one. The old saying is true: if the product is free, you are the product. These are the four we sell and support. Licence keys are at the counter, sharply priced, and we'll install and set it up properly if you want us to.
Best price guaranteed
Buy your licence at either store and we'll set it up on every device you own — laptop, desktop, phone, tablet — properly, while you wait.
In store only. Not available on online orders.
Every plan covers
Windows
macOS
Android
iOS
Linux
Which one is right for you?
The engine is the same in all three — the difference is what's bundled around it. Premium's headline extras are Kaspersky's own remote support and expert virus removal, which is precisely what we do here, in person, for people we can put a name to. That's why Plus is our pick for most people.
Kaspersky Standard
Antivirus
Core protection for a single machine.
- Real-time Antivirus
- Online Payment Protection
- Performance Optimisation
Kaspersky Plus
Internet Security
The sweet spot for most people — protection plus the extras you'd otherwise pay separately for.
- Real-time Antivirus
- Online Payment Protection
- Performance Optimisation
- Unlimited Superfast VPN
- Data Leak Checker
Kaspersky Premium
Total Security
Everything in Plus, with Kaspersky's own support services on top.
- Real-time Antivirus
- Online Payment Protection
- Performance Optimisation
- Unlimited Superfast VPN
- Data Leak Checker
- Identity Protection
- Expert Virus Check & Removal
- Kaspersky Safe Kids
Features as at 2026-08-21, checked against Kaspersky's own plan comparison. Licence keys are at the counter — ask us which tier actually suits what you do.
Norton
Sign in to install with your licence.
Windows · Mac · Mobile
McAfee
Sign in to install with your licence.
Windows · Mac · Mobile
Trend Micro
Official downloads for Trend Micro home products.
Windows · Mac · Mobile
Turn off auto-renew. Seriously.
Every big software company — Microsoft, Adobe, Norton, even Kaspersky, and we love Kaspersky — sells the first year cheap and lets auto-renewal quietly drift to top dollar. A customer showed us an auto-renewal bill of $145 for one year on one device. Our counter price the same week: $149 for two years across three devices, or $169 for five. Buy the key outright, switch renewal off, and when it runs out, buy the next key at the sharp price too.
Microsoft Office
We sell Microsoft Office — genuine keys at the counter. Install and activation all happens on Microsoft's own site.
Redeem a product key
Bought an Office key from us? This is where it gets activated — sign in with your Microsoft account and enter the key.
Windows · Mac
Keep the key card — it's your proof of licence.
Install Office on your machine
Already activated? Sign in here to download and install on a new or reloaded computer.
Windows · Mac
Compare the Microsoft 365 versions
Personal, Family, Business — what's in each, from Microsoft directly. Then come see us about the key.
Windows · Mac
Drivers & manufacturer support
Straight to the maker's own support page. Have your model or serial number handy — it's usually on a sticker underneath a laptop or on the back of a desktop.
Type the brand and model — e.g. ASUS H110M-A or Dell Inspiron 15 — and we'll send you to the right support site with your model copied, ready to paste into their search box.
HP
Drivers and support for HP and Compaq.
Dell
Enter your Service Tag for exact-match drivers.
Lenovo
ThinkPad, IdeaPad and Legion support.
Acer
Acer and Packard Bell drivers.
ASUS
Laptops, motherboards and graphics cards.
MSI
Motherboards, graphics cards and gaming laptops.
Gigabyte
Motherboards and graphics cards.
Samsung
Laptops, monitors, phones and storage.
Dynabook (formerly Toshiba)
Support for Toshiba and Dynabook laptops.
Apple
Mac, iPhone and iPad support and downloads.
NVIDIA graphics drivers
GeForce and RTX drivers, straight from NVIDIA.
If you have a gaming PC from us, this is the one that matters for game performance.
AMD graphics drivers
Radeon graphics and Ryzen chipset drivers.
Intel drivers
Integrated graphics, wireless and chipset drivers.
Windows tools
Microsoft's own utilities. Handy, and occasionally the thing that saves a machine.
Windows 11 installation media
Official Media Creation Tool for making a bootable USB or reinstalling.
Windows
Only use this if you know what you're doing — it can erase the drive. If you're not sure, bring it in.
OneDrive
Free cloud backup, already built into Windows. Worth turning on.
Windows · Mac
The easiest backup there is — see our guide on backing up before a repair.
Not sure which one you need?
Ring us and describe what you're trying to do. Two minutes on the phone beats half an hour of downloading the wrong thing — and it costs you nothing.